How do I dispute a charge on Credit One Bank?

In the event that you might want to question a charge that has presented for you, we should get your debate in composing. It is essential that you give all data with respect to your question: 1) your record number; 2) the name of the trader; 3) a definite clarification of your debate; 4) the date that the charge was made; and, 5) the measure of the charge. You should likewise sign your letter. Mail your composed debate to: Credit One Bank, Attn: Dispute Department, P.O. Box 98876, Las Vegas, NV 89193-8876.

How long do I have to dispute a charge once it has posted to my account?

In order to preserve your rights under the Fair Credit Billing Act, you must notify us in writing of any disputed charges within 60 days after the potential error appeared on your statement.

When will I receive a response regarding my dispute?

We will respond to your written dispute within 30 days after receipt.

How do I cancel a dispute?

Reach us at 1-877-825-3242 and prompt a Customer Service delegate that you wish to wipe out your question. If you don't mind say the reason you might want to scratch off your debate and request that the agent inform the Dispute Department.

How long will it take to resolve my dispute?

The dispute process may take up to 60 - 90 days to resolve, but will not exceed two (2) complete billing cycles.

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